Hiring people with disabilities positively influences hotel guest perceptions finds study
Hiring people with disabilities positively influences hotel guest perceptions finds study- Employing people with disabilities (PWD) in hotels not only enhances social responsibility but also significantly boosts customer intentions to recommend and revisit hotels, according to a new study from the University of Surrey. This pivotal study challenges long-standing misconceptions about hiring PWD in the hospitality industry and demonstrates that inclusivity can also benefit business outcomes.
Source: phys.org
